All hard surfaces in your home can be cleaned effectively with just the General Purpose Cloth, the Glass & Polishing Cloth and the Deep Clean Mop. We produce the General Purpose Cloth in a number of colours to help you reserve a different colour for cleaning different areas. 
The General Purpose Cloth cleans thick grease and dirt and can tackle the heaviest cleaning jobs with just water. As it has thicker fibres, it is not as good as the Glass & Polishing Cloths at leaving a totally streak-free finish and it is best used in combination with it. 
The Glass & Polishing Cloth cleans light grease and dirt with just water and leaves a streak-free finish, when it is used dry on a damp surface. It is perfect on glass and shiny surfaces – windows, mirrors, taps, toasters, and stainless steel.
Other special cloths have been developed to do an even more effective job on specific surfaces.

Each of the cloths in our product assortment has been developed for absolute optimum performance for a specific surfaces and tasks.

Here are some examples:

• While the General Purpose Cloth will clean baths well, the extra absorbency and surface area of the Bathroom Cloth gives a more thorough clean to this specific surface with less effort.
• Used dry, the General Purpose Cloth attracts dust and is an effective duster, but our Dusting Glove has a higher capacity to hold more dust and release gathered dust more effectively.
• The Glass & Polishing Cloth leaves lenses and screens completely clear, but our Window Cloth has a smooth weave specially designed for cleaning windows.

The E-cloth General Purpose Cloth can be surprisingly effective on fabric of any kind and it's always worth trying before resorting to a chemical cleaner. Use cold water and experiment on a test area first. To use, simple dampen a General Purpose Cloth and gently rub the dirty fabric.

E-Cloth products remove over 99% of bacteria. E-Cloth products have been tested by an internationally recognized microbiology laboratory (Silliker – 45 laboratories worldwide and work with McDonalds, Kraft Foods & Kelloggs). All have been shown to remove over 99% bacteria, including e-coli, listeria and aspergillus. The Deep Clean Mop was proven to remove over 98%. Tests showed that, after a brief rinse, only 0.01% of bacteria are re-introduced to a surface. Additionally, because the cloths do not leave any residue on the cleaned surface, there is nothing left behind to encourage the development of bacteria.

As long as the care instructions are followed, with normal use our cloths will last for several years and are guaranteed for 300 washes. There may be some loss of color or staining, but this will not affect performance. Snagging fibers on sharp edges will inevitably occur with normal use.

E-Cloth products can be used with other cleaning products, but because e-cloths clean so well with just water, it is not recommended.

Contact with bleach should be avoided, as it breaks down the fibres. The effectiveness of the cloths can be affected by the fibres becoming clogged by other cleaning agents.
If there is a build-up of burnt-on food in the kitchen, or limescale in the bathroom, a specialist cleaning product may be needed to remove this. Once removed, use e-cloths to maintain the surface with just water.
Some people may like to use a natural bleach or disinfectant around the toilet area.

E-Cloth fibers are non-abrasive and will not scratch surfaces, but care should be taken on special surfaces such as car bodies, in case grit caught in the fibers, scratches the surface.

If your e-cloth product does not work anymore, it could be that there is fabric softener blocking the fibres. Please re-wash and try again.
If this does not work, the e-cloth product has reached the end of its life (usually over 300 washes). However, if you feel the cloth has not given satisfactory performance, please contact us (e-mail or telephone) – we are confident we can help you!

This is usually for one of two reasons. The first is that the cloth has been used too wet – for the final polish, the cloth should be used dry on a damp surface. We recommend using a dry Glass & Polishing Cloth for the final finish.
The second reason can be that there is a surface layer left by the factory (new product) or a chemical has previously been used for cleaning. In either case, clean a small area using the General Purpose Cloth followed by the Glass & Polishing cloth. Repeat as necessary and you will see the whole surface gradually come clean. Using warm water may help.

Many manufacturers recommend that chemicals are not used on their products. They have tested e-cloth products and found it particularly effective. They recognise the no-compromise high quality of e-cloth and are happy to associate their brand name with the e-cloth products.

There are particular cleaning tasks where you may need help from other products. For example, for burnt-on dirt on ovens and hobs or a build-up of calcium deposits from water. In these cases, it may be necessary to supplement e-cloths with other products. It will then be easy to maintain the surface using just e-cloths and water.

Although not recommended, you can use most cleaning chemicals with e-cloth. Some chemicals will block the fibres and reduce performance. Do not use bleach or chemicals containing bleach, as this will damage the fibres.

Some people use cleaning chemicals or disinfectant around the toilet area or on food preparation areas. For 90% of the house, e-cloths will clean with just water.

Many types of dirt contain a pigment which stains any cloth. If the cloth has been washed properly, it will be clean despite the marks. Repeated washes will gradually reduce these marks.

Whilst a standard bleach will damage tea towels and cloths, you can use a natural bleach, such as Ecover.

We are aware that our customers may have some concerns about fibre loss.
We have had our cloths laboratory tested and the percentage of fibre loss is minute over the lifetime of an e-cloth, especially compared to clothing items such as fleeces and of course there are other environmental issues such as  micro-bead and plastic bottles in the ocean. We believe that the environmental and health plusses derived from using the e-cloths far outweigh the negatives.
E-cloth takes any fibre loss seriously and they are working with their factories to eliminate this completely. In the meantime they recommend using a Guppy Friend washing bag http://www.guppyfriend.com when washing your cloths and indeed any garment or item made from man-made fibre. The Guppy Friend is proven to collect any microscopic fibres from all textile products during washing.
Alternatively we suggest attaching a micro filter to your washing machine to collect the fibres, before they enter the drainage system.